Before You Smash That "Buy Now" Button
Our products are printed specifically for you when you order, which means we can't magically un-print them when you decide you should have checked the size chart.
Please take 10 seconds to review the fit and sizing information on each product page before ordering.
Trust us.
Ignoring the size chart has the same energy as texting your ex at 2 a.m.
We do not offer refunds for incorrect size selection.
Return Window
You have 14 days from the date your order is delivered to request a return.
Day 15?
That's between you, your closet, and your decision-making process.
What Can Be Returned
We'll happily accept returns on items that are:
• Unworn
• Unwashed
• In original condition
• Tags still attached (if applicable)
Trying it on is fine.
Wearing it to brunch, girls' night, your cousin's wedding, and three Target runs is not.
What We Won't Accept
We cannot accept returns on items that are:
✘ Worn
✘ Washed
✘ Stained
✘ Covered in pet hair
✘ Perfume-scented
✘ Deodorant-marked
✘ Returned more than 14 days after delivery
If it looks like you've been living your best life in it, it's yours.
Exchanges (Our Favorite Option)
Ordered the wrong size?
We've all made mistakes.
Some people marry theirs.
We offer size exchanges within the United States whenever possible because we'd rather help you get the right fit than have you walking around disappointed.
Refunds
Once your return is received and approved:
✔ Refunds are issued to your original payment method
✔ Processing typically takes 5–10 business days
✔ Original shipping charges are non-refundable
Because unfortunately, the postal service doesn't refund us either.
Return Shipping
Customers are responsible for return shipping costs.
We strongly recommend using a trackable shipping service.
If your package disappears into the same void where common sense goes during a toxic relationship, we cannot issue a refund for items we never receive.
Damaged or Incorrect Orders
If we made a mistake, we'll make it right.
Please contact us within 7 days of delivery and include:
• Your order number
• A description of the issue
• Clear photos of the item
We'll review it and work with you on a solution.
Unlike some people, we actually take accountability for our mistakes.
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
• Clearance items
• Limited edition drops
• Gift cards
Once they're gone, they're gone.
Kind of like your patience.
How To Start A Return
Email us at:
GoldenQuips@gmail.com
Include:
• Your order number
• The item(s) you'd like to return
• The reason for the return
• Photos if applicable
We'll get back to you with next steps.
The Fine Print
Golden Quips is built for people who know exactly what they want—or at least know what they don't want anymore.
Check the size chart.
Read the product details.
Order with confidence.
We'll handle the rest.
And unlike your ex, we'll be exactly what we said we were.